Privacy Policy
Effective Date: January 16, 2026
At HnhPrint, we value the trust you place in us when upgrading your workspace. Whether you are ordering a desk organizer from London, Berlin, or New York, protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect only the information necessary to process your order, ensure secure delivery, and handle customs clearance on your behalf.
A. Information You Provide Directly
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Identity Data: Name, username, or similar identifier.
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Contact Data: Billing address, delivery address, email address, and phone number.
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Note: A valid phone number is mandatory for international shipments so carriers can contact you regarding delivery.
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Financial Data: We do not store your full credit card number. Payment details are encrypted and processed directly by our secure payment gateways (e.g., Stripe, PayPal).
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Order Data: Details about the wood organizers you purchased, which helps us with warranty claims and customs declarations.
B. Information Collected Automatically
When you browse HnhPrint, we automatically collect certain information about your device:
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Device Info: IP address, browser type, time zone, and operating system.
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Usage Data: How you interact with our site (pages visited, time spent), which helps us optimize your shopping experience.
2. How We Use Your Information
We use your personal data for specific business purposes:
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Order Fulfillment: To pick, pack, and ship your wood organizers from our warehouse to your doorstep.
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Global DDP Service (Important): Since HnhPrint pays Import Duties & VAT for international customers, we must declare your order value and product details to customs authorities in your country.
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Communication: To send you order confirmations, shipping updates, and tracking numbers.
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Fraud Prevention: To screen orders for potential risk, ensuring the safety of our transactions.
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Marketing: To send you newsletters or special offers only if you have explicitly opted in. You can unsubscribe at any time.
3. Sharing Your Information
We do not sell your personal information to third parties. We only share data with trusted partners essential to running our business:
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Logistics Carriers: We share your Name, Address, and Phone Number with carriers (such as UPS, FedEx, DHL) to execute the delivery.
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Customs Brokers & Authorities: For international shipments (UK, EU, CA, AU), your order data is shared with customs brokers to facilitate the Delivered Duty Paid (DDP) clearance process. This ensures you are not charged extra fees upon arrival.
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Payment Processors: To securely process your USD transactions.
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Service Providers: We use trusted platforms (like Shopify) to host our store and manage our database.
4. International Data Transfers
HnhPrint operates globally.
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If you are visiting from the European Economic Area (EEA), UK, or Australia, please be aware that your information will be transferred to, stored, and processed in the United States (where our servers and operations are based).
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By placing an order, you acknowledge this transfer. We take appropriate technical measures to protect your data during these transfers, consistent with international regulations.
5. Your Rights (By Region)
We respect your privacy rights based on your location.
A. Europe (GDPR) & United Kingdom
If you are a resident of the EEA or UK, you have the right to:
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Access: Request a copy of the personal data we hold about you.
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Rectification: Request correction of inaccurate data.
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Erasure: Request that we delete your data (“Right to be Forgotten”), subject to legal tax/warranty retention requirements.
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Objection: Object to the processing of your data for marketing purposes.
B. United States (CCPA/CPRA)
Residents of California and other states have the right to know what data we collect and request its deletion. We do not sell personal data as defined by the CCPA.
C. Australia & Canada
You have the right to access your personal information and request corrections if it is inaccurate.
How to Exercise Your Rights: To submit a request, please email us at support@hnhprint.com. We aim to respond to all legitimate requests within 30 days.
6. Cookies
We use cookies to improve your browsing experience.
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Essential Cookies: Necessary for the cart and checkout to function.
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Analytics Cookies: Help us understand which desk organizers are most popular.
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Control: You can choose to disable cookies through your browser settings, though this may prevent you from using the checkout feature.
7. Data Retention
We retain your personal information only as long as necessary:
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Order Records: We keep order history for accounting, tax, and warranty purposes (to ensure we can support you if your product has issues in the future).
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Marketing Data: Kept until you unsubscribe.
8. Security
We implement robust security measures to protect your data.
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SSL Encryption: All data transmitted between your browser and our store is encrypted.
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Restricted Access: Only authorized personnel can access order details for fulfillment purposes.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices (e.g., adding new shipping regions) or for legal reasons. The updated version will be indicated by the “Effective Date” at the top of this page.
10. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact us.
