Hnhprint | Wood Desk Organizer

 A tracking number will take 5-7 business days to be generated then an email with tracking details will be sent to you the moment your product is shipped out. If you don’t receive the tracking info via your email after 7 business days, please email us to get updated at support@hnhprint.com

Tracking information may not update immediately in some cases especially with registered airmail shipments. However, please rest assured your item is on its way. There are some reasons why tracking information may not available. If your tracking status has not been updated for over 10 days, please contact us at support@hnhprint.com. We will provide you further assistance.

First, check tracking info and see if it was delivered. If it says delivered but never received please allow a few more days. Sometimes products are delivered late by DHL or scanned delivered by mistake.

Then email us (support@hnhprint.com) regarding the whereabouts of your order! We will check and update you with the status of your order.

Following a successful order, please expect a confirmation email. You will also receive an update email when your order goes into production. Once your order ships, we will send a third email with your tracking information. The most recent information on your order is always available via the receipt link provided in our email correspondence. If you did not receive the status update emails, please check your spam folder or promotions tab in case it was redirected there.

Send us an email at support@hnhprint.com with attaching photo(s) and we will send out a replacement within proper timeline.